Buyer Protection

Buyer Protection

The list below is our full range of guarantees provided by, and how we protect you:

On-Time Delivery
Full refund if a product isn’t received within guaranteed delivery time.

How can I protect myself from late deliveries?
Always check the On-time Delivery guarantee time and make sure your desired delivery date falls within this time-frame.

What can I do if my order doesn’t arrive within a guaranteed delivery time?

you can track your order in our site. in the footer section click on the track you order and follow the instructions.
You can submit refund requests up to 15 days after your order has been completed. Please note that you can only open one dispute per order.

Returns & Refund
The items I received were not as described by the What can I do?
Although it never happened. Any product delivered to you that fails to match our description is eligible for a refund. You can also work out a solution that is agreeable to both you and us.

Domestic Returns
We accept to return any product to us.

What if I am simply unhappy with my purchase? Can I get a refund, even if there is nothing wrong with the product?
Yes, any product that is covered by us can be returned domestically, as long as it is unused and in perfect condition. No questions asked.

Guaranteed Genuine
Get a full refund if you received a counterfeit product.

How can I ensure the products I purchase are genuine?
On the you can find many objects that offer Guaranteed Genuine products.

What other protections can I get for products that are not genuine?
All Guaranteed Genuine products have been verified by Should you still receive a counterfeit product, you will get a full refund (shipping costs included).