Buyer Protection

Buyer Protection

The list below is our full range of guarantees provided by, and how we protect you:

On-Time Delivery
Full refund if a product isn’t received within guaranteed delivery time.

How can I protect myself from late deliveries?
Always check the On-time Delivery guarantee time and make sure your desired delivery date falls within this time-frame.

What can I do if my order doesn’t arrive within a guaranteed delivery time?

you can track your order in our site. in the footer section click on the track you order and follow the instructions.
You can submit refund requests up to 15 days after your order has been completed. Please note that you can only open one dispute per order.

Product returns and changes

The Gadget mou does not offer a refund money.

The following conditions must be met to make the change.
Return within 14 days of receipt.
The products should also be unused in their original packaging. All returned products will be thoroughly tested and if they are in their original condition we will approve the change.
In case of product unavailability or if the products are defective by the manufacturer the refund money will be accepted.
You must also send us the courier receipt when you receive the products. will not accept the products back if you return them by damage or by shipping.
Return costs will be charge the sender if they are more than 14 days.
The products have a 14 day warranty.

Guaranteed Genuine
Get a full refund if you received a counterfeit product.

How can I ensure the products I purchase are genuine?
On the you can find many objects that offer Guaranteed Genuine products.

What other protections can I get for products that are not genuine?
All Guaranteed Genuine products have been verified by Should you still receive a counterfeit product, you will get a full refund (shipping costs included).